Phishing E-Mail Attacks BOA Customers

The Altamonte Springs Police Department is reported that the Bank of America (BOA) Fraud Response Team is investigating into a e-mail scam that illegally tries to reach the banking software namely Bank of America Direct, an online solution that manages trade across borders.

Meanwhile, in relation to the fake e-mail, all electronic mails seeming to arrive from the Bank of America have lately been considered as phishing messages.

Reports obtained indicate that the scam e-mail may direct the recipient to confirm her/his confidential account details by clicking on a link for a Customer Verification Form.

Also, the BOA Fraud Response Team said that the text of the phishing mail might direct the reader to submit her/his personal details as per mandatory or required confirmation for a regular software update.

And as security researchers and analysts, the phishing e-mails contain links that when clicked initiate the download and installation of malware onto the recipient's computer. This malware then captures the recipient's sensitive information of financial accounts, as in the current case, her/his Bank of America account details.

And to help users recognize the e-mail as a spoof e-mail that contains the Bank of America logo, the BOA Fraud Response Team has said that Bank of America would never seek verification of sensitive information from its customers via e-mail. By sensitive information, the bank refers to the user's system IDs, account number or Social Security number.

Hence, the BOA Fraud Response Team warns all customers that they should not click on any link in e-mail purporting to be from the Bank of America. In fact, the team has asked users to report such a spoofed e-mail to abuse@bankofamerica.com that would aid them in tracking and finding a solution to the situation. This would also help them in catching the phishing criminals who are targeting innocent Internet banking users.

The Fraud Response Team has also provided a contact number 1888-589-3473, relating to the Technical Care Center of Bank of America where users can report the details about the phishing link.

Related article: Phishing With A Redirector Code

» SPAMfighter News - 9/12/2008