E-mail Supposedly from NatWest Offers Fake ‘Customer Satisfaction Survey’

UK-situated NatWest Bank has urged its accountholders to remain vigilant of an e-mail displaying the caption "Customer Satisfaction Survey" since it's a scam which possibly cyber-criminals from China have floated, published softpedia.com dated September 26, 2012.

The fraudulent electronic mail tells the recipient that NatWest has chosen him/her for accessing the bank's survey that carries one gift certificate reward of 100 pounds. To fill out the form he/she requires clicking a given web-link as well as get his/her prize following the survey participation. The message then expresses gratitude and ends by stating that it's an automated e-mail that requires no reply.

Certainly, like usual, there isn't any prize-money as claimed rather it's a lure by the scammers for drawing as many potential victims as possible onto their malevolent site, remark security researchers.

The researchers add that it wasn't exactly possible to figure out the function of the website having a Hong Kong IP address as it was no longer online; nevertheless, it is highly possible to be a phishing site, which captured the Internet banking details belonging to gullible NatWest customers.

Now, in their remark about phishing campaigns similar to the above kind, security experts emphasize their high frequency as also constant attack on clients associated with different financial institutions, along with various global ISPs.

Thus, for staying safe from falling victim to such fake electronic mails, security experts suggest Internauts for being extremely careful with e-mails which insist recipients to follow certain web-link alternatively view an attachment for being a winner of prize-money from nowhere. For, no genuine entity similar as NatWest Bank will ever present the above kind of proposals to their clients through uninvited e-mails. Besides, one must always access personal Internet A/Cs via typing in the URL of his account inside his Web-browser instead of following an e-mail web-link.

NatWest clients, notably, got targeted with phishing e-mails during the 2nd-week of September 2012 too when messages supposedly from it asserted that owing to wrong account info, the bank had to lock the recipient's A/C and that she/he should access a given web-link for correcting the details as also reinstating access.

Related article: E-Vote Machines Can Be Infected With Virus

» SPAMfighter News - 10/3/2012