Bank Windhoek Cautions Clients about New Phishing E-mails

Windhoek, Namibia headquartered Bank Windhoek is cautioning its customers against fresh phishing electronic mails that are presently circulating and targeting them, published namibiansun.com dated January 7, 2013.

Displaying a caption, "New upgrade alert," the fake electronic mail tells the recipient that because of the Bank's fresh innovative technology during 2013, a firewall security has been put in place for providing the minimum grade of Internet banking service for its clients. But, using this newest privacy and security for protecting users against the most recent attacks on their accounts may lead an account-owner to encounter service problems, in case he doesn't upgrade, the e-mail states at the end.

However, Bank Windhoek said that the fake electronic mails circulating had too many spelling and grammatical mistakes.

Thereafter talking further about the currently spreading phishing scam, Toivo Mvula, Spokesperson of Bank Windhoek stated that the institution yet again wished for reminding that it wouldn't ever communicate with its customers over e-mail. It wouldn't also ask customers for providing their secret information over SMS or e-mail, the Spokesperson added. Namibiansun.com published this dated January 7, 2013.

Moreover, stating before the press, Bank Windhoek stated that it couldn't be responsible for financial theft because of its customers revealing information to perpetrators of fake e-mails or individuals posing as the Bank's representatives.

In the meantime, for remaining safe from getting victimized with the currently spreading phishing e-mail campaign, Bank Windhoek outlined certain suggestions. These are: first, recipients shouldn't react to the messages, no matter whether they appeared genuine; secondly, users must know that their bank likely wouldn't ask them for their account numbers, passwords alternatively any other personal detail. Therefore, anyone receiving such an e-mail should visit the nearest branch else phone up the bank while referring to the phone-number given, not inside the e-mail, but inside the phone-directory. Additionally, they must verify if the bank indeed sent the e-mail communication. Lastly, users must log onto the Internet banking site via using the institution's main URL, for e.g., www.bankwindhoek.com.na/ in the current instance instead of following web-links provided inside e-mails, IM (instant messages), alternatively a different online site.

Related article: Bank Issues Spam Alerts

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