OkCupid users reported Account hacks although the Dating App denies it

The dating websites are not considered goldmine of sensitive and personal information like the hospitals or banks. However, they still remain intimate part of many people's lives and thus been in sights of hackers. Recently, some users of a dating app named OkCupid have reported about hacking of their accounts. However, the dating site has completely denied experiencing any such security breach.

TechCrunch has been told by one of the OkCupid users that a hacker hacked his account and then changed his password along with the email address on the file in such a way, that he cannot reset his password. He also told that no email notification was sent from OkCupid for confirming about the change in the email address.

In response to the complaint made by the user about his hacked account, the customer service of OkCupid said that, "unfortunately, we're not able to provide any details about accounts not connected to your email address". Soon after the hacker started harassing the user by sending strange and weird text messages from the user's phone number, which was obtained by the hacker through one of the private messages of the user.

Moreover, this is not just one incident where the users account on OkCupid was hacked. TechCrunch was informed about similar incidents by several other users of OkCupid. However, what is surprising is despite several user complaints about hacking of their accounts, the dating site has denied experiencing any such security breach.

A spokesperson of OkCupid, Natalie Sawyer, said that "there has been no security breach at OkCupid. All websites constantly experience account takeover attempts. There has been no increase in account takeovers on OkCupid".

The support page of dating app states that the account takeovers often take place when someone obtains login information of a user. "If you use the same password on several different sites or services, then your accounts on all of them have the potential to be taken over if one site has a security breach".

However, some users said that their passwords of OkCupid were unique to that account only, and are not used in any other apps or sites.

As per TechCrunch, OkCupid, along with eHarmony, Zoosk, Match and various other dating websites doesn't use the two-step authentication.

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