Pitney Bowes hit with malware attack, a few systems inoperable

Pitney Bowes is the latest victim of cyber attack wherein malicious software encrypted data that a few of the company's systems contained, while blocked clients from accessing its facilities. The facilities, in part, impacted include Pitney Bowes' postage machines, which are mail-focused and can't be refilled; Your Account; SendPro Online within Canada and United Kingdom; as well as the company's Supplies web-store. Consequent of these affected services, customers who subscribed to the Supplies app and AutoInk of Pitney Bowes are also impacted.

For clients using the company's Mail360 as well as MIPro Licensing items are unable to avail downloads of data and software from the marketplace. Pitney Bowes issued a statement saying its Enterprise Outage Response Team was doing the needful for reviving the impacted systems, even as it was at joint task with intermediate consultants for resolving the matter. The company was thinking of all possibilities towards expediting the process while it lauded its clients' patience over the while, the statement added.

A shipping technology enterprise Pitney Bowes has a wide reach providing mailing facilities for sales companies, with over 1.5m clients globally, some even Fortune 500 companies. Pitney facilitates sales companies for making simpler and more efficacious mailing goods and items, while sellers within the Shopify and Etsy marketplaces are the company's huge clients.

Many clients complained on Twitter about their inability towards conducting fundamental tasks when they logged into their accounts. As understood, certain support pages for products and accounts, along with downloads are inaccessible. www.techcrunch.com posted this, October 14, 2019.

Pitney Bowes stated that there was a close monitoring going on of all the company's machines, with possibility of the situation changing. However, its mailing devices could currently print indicia, provided there was the required funds, while its SendPro C machines could make print outs of shipping labels.

The company, nevertheless, is restricting reach of customer account information in connection with supplies ordering. Data recovery for the company is likely to be pretty expensive depending upon the quality of back-ups maintained.

Pitney Bowes assures there's no sign of client data/accounts being affected, nor is there any other danger for the customers.

» SPAMfighter News - 10/21/2019